Group flight alerts for travel agenciesHear about a delay before your client calls.
GroupArrivals follows every flight in your groups and tells your agents when one is late, cancelled or diverted, by email and push. The group leader follows a live board with no login.
Your client's flight is late. Who finds out first?
A travel agency books the group, then the travel day happens without it. The first news of a delay often comes from the client, the group leader or the transfer company.
Checking twenty flights by hand on travel day takes an agent away from everything else, and still misses the change that happens at lunchtime.
How GroupArrivals helps
Upload the group's flights once. The tracking and the alerts run by themselves.
- Every client's flight live, connecting flights included
- Email and push alerts to your agents when a delay passes your limit
- A morning email on travel days and an end-of-day summary
- A live board link for the group leader or the client, no login
- CSV manifests to send to the hotel or the transfer company
Lopez and Reyes wedding
Client board · Cancun · Today
AA 1405MIA → CUNLanded10:58
WN 1820IAH → TQOLanded11:05
DL 591ATL → CUNIn the air11:38
UA 1688ORD → CUNIn the air12:40
Sample flights and travelers, drawn to show the real screens.
One account for the whole agency.
Pay per group with a Group Pass, or take a monthly plan when you send groups every month. Agency includes unlimited groups, 5,000 travelers a month, your logo on client boards and 10 seats for your team.
- Invite your agents as admins or members
- Each agent chooses which alerts they get
- Your logo on the client board on Pro and Agency plans
Travel agency questions
How can a travel agency track all its clients' flights?
Upload each group's travelers and flight numbers from a CSV or Excel file. GroupArrivals tracks every flight live and alerts your agents by email and push when a flight is delayed, cancelled or diverted.
Does it connect to my booking system or GDS?
Not today. You upload a CSV or Excel export, or type the flights in. It takes a few minutes per group.
Can the group leader see the flights?
Yes. Share a private board link. It opens in a browser with no login and shows the flights and totals, with names only if you turn them on.
Do travelers get messages from GroupArrivals?
No. Alerts go to your team only, by email and push. You stay the one who talks to your clients.
Which plan suits an agency?
For one group now and then, a Group Pass from $29. For groups every month, Pro at $59 a month (5 active groups, 1,000 travelers a month) or Agency at $179 a month (unlimited groups, 5,000 travelers a month, 10 seats).
Track your next group's flights.
Upload your list and see it on the board before you pay.